Martine founded Q10 Consultancy because of her passion for Customer Success and the growing Saas industry. 'I am fascinated by the answer to the simple question: if you will never sell a day in your life, would your company survive? And better yet, would you still grow revenue?' This is where I help!'

Due to her international upbringing she came in contact with different cultures from an early age. She took the best of all worlds in terms of service and this is how she takes customer success to the next level.

She started her career as a Marketing Specialist in Washington DC, after having studied International Management in Rotterdam. After the US experience she started to work in the Exhibition Industry where she stayed for over 9 years organizing tech trade shows all over the world. She then joined Apple where she was very involved int he business to business customer journeys.

She was at the start of Bynder (a very successful Saas Company, where she set up and managed the entire after sales team, from implementation, training, customer success to support. And scaling the company worldwide from 10 People to 225 over 6 offices in just 3 years. This is where she got in contact with Customer Success, she flew to the US and learned everything she needed to know to make it her own in her unique international way. She is a wanted speaker at great conferences like Pulse and The Customer Success Association. She recently started her own consultancy agency Q10 Consultancy where she helps companies to make the most out of their customers and boost revenue and retention.

Key characteristics: No nonsense, direct, hands-on, inspiring, positive, and humor. Carpe Diem.